T-BirdWeb门户 Single Sign-On (SSO) Help/FAQ's
You must be a current student or employee and have a Student ID. 如果你是新来的
student, please make sure that your admissions application has been accepted (it could
take up to 30 minutes for your Email account to be created). 否则请加倍
check that you have entered your correct 火博体育官网 Student ID, date of birth, and the last
4 digits of your SSN without any spaces. For the date of birth, please make sure you
enter it in the following format and include the slashes: MM/DD/YYYY). 如果你是
sure about the information you entered, please contact 计算机服务 (see Contact
Us in the right hand column).
Your account has already been set up. 如果你是 certain that you have not done so,
please contact 计算机服务 immediately (see 火博体育 in the right hand column).
Your Username is your 火博体育官网 email address (with or without 的@ncxwanjiale.com域). If
you do not know 火博体育官网 email address, please use the 忘记了用户名 登录页面的链接 to retrieve it. You will be required to verify some information
去取回它. If you have previously set up a secondary email address in the Account
Recovery Settings, you can also use the 忘记了用户名 link after you 单击 Forgot
密码的链接.
If this is the first time using this system, please use the 首次使用用户 登录页面的链接. You will be required to enter your Student ID, date of birth,
and the last 4 digits of your SSN. Otherwise, if you have already set up your account
recovery settings, please use the 忘记了密码 登录页面的链接. After you successfully enter your Username (must leave off
的@ncxwanjiale.com域), you will choose a recovery method you have previously set up
(i.e. security questions, email, or text message).
密码必须:
♦ Be at least 8 characters
♦ Not contain the 用户's account name or parts of the 用户's full name that exceed
两个连续字符
♦ Be unique (cannot be one of your previous 5 passwords)
and contain characters from three of the following categories:
♦ Contain at least one uppercase letter (A through Z)
♦ Contain at least one lowercase character (a through z)
♦ Contain at least one digit (0 through 9)
♦ Contain at least one special character (for example, !, $, #, %)
♦ Contain any Unicode character that is categorized as an alphabetic character but
is not uppercase or lowercase. This includes Unicode characters from Asian languages.
180天(≈6个月). You will be give a chance to change your password 30 days
prior to the expiration date. After you log in to the portal, you will see a notification
with a link to reset your password. It will first prompt you for your 用户name (e.g.
jd0012), but do not include 的@nmjc.Edu在最后. Your account recovery options
将在下一个出现.
For security purposes, after 5 failed login attempts, your account will remain locked
for a duration of 15 minutes. If you need immediate assistance, please contact Computer
服务电话:575.492.2500或电子邮件 tbirdwebsupport@ncxwanjiale.com.
No, it will not work with the domain at the end of your Username. 例如，如果
your email address is zzz9999@ncxwanjiale.com, you will need to use zzz9999 as the Username
登录.
You will be logged out of the following systems: Email, Self-Service Banner, and Rave.
然而, this will also expire your current T-BirdWeb门户 SSO session, which will
prevent any future single sign-on attempts until you sign back in. 你不会
logged out of the following: Canvas, Brainfuse, Online System, Evisions, Banner (INB),
或开放大学校园.
In the Dashboard, click on the drop-down arrow next to your name and 单击 Logout
link. If you have any other applications open in the other tabs or browsers, please
logout of those as well and close the browser(s).
是的, multiple sessions will not cause a break-in attempt from different computers
和/或浏览器. 然而, t在这里 are other systems, such as Self-Service Banner, that
will not allow multiple connections and will time you out.
The session inactivity duration is 60 minutes (1 hour). 你将收到警告
when you have 5 minutes left.
After the initial login, if you log out of certain systems (e.g. 自助横幅)
afterwards or your activity has been limited, your session may become stale. 然而,
this will not affect any other systems you are currently logged into, only the systems
you try to launch afterwards.
When something like this occurs, it is best to close your browser and try again. If
it continues to happen, please 清除浏览器缓存.
The My Account is fetching all the required data to verify all of your settings. 有时
t在这里 is a slight delay, so just give it a few more seconds and it will become available.
This is an extra layer of security. This prevents someone from accessing your account
settings if you forgot to log out of your account.
It will take a few minutes to reflect password changes on all of our servers involved.
然而, your new password will work immediately. This will also affect single sign-on
发到你的邮箱. We strongly suggest that you log out of the system and then log back
输入你的新密码.
If you have Canvas bookmarked (aka favorites), please update the URL from http://nmjc.instructure.com/login/ldap
到http://nmjc.等等.com.
是的. Please keep in mind that when you update your password in the T-BirdWeb门户
system, you will also need to update it on your mobile device(s). 我们一步一步地
tutorials for both iOS (iPhone X) and Android (Samsung Galaxy S8) phones. 点击 在这里 了解更多信息. 观看iPhone X视频
When logged in to your 火博体育官网 email account, 单击 齿轮图标 (located in the upper right hand corner) and then click 选项. On the left hand side, if necessary, expand the Mail section by clicking the arrow
在它的左边. 点击 收件箱和扫描规则. 在section下面， 收件箱规则, click on the rule, then 单击 垃圾桶图标 on the toolbar above it to delete it, and then click OK.
The 火博体育官网 Online System is a homegrown application that we are slowly phasing out and
it does currently support single sign-on. 然而, when you launch it for the first
time, it will ask for your credentials and save them for future sessions. 如果你改变了
your password, you can clear the previous credentials by clicking on the 齿轮图标
located in the upper right hand corner of the button and then click Clear Credentials.
You will then need to relaunch the application and it will prompt you to enter the
correct 用户name and password.
Please close your browser and retry.如果你是 accessing the T-BirdWeb门户 via
a shortcut or bookmark, please make sure the URL is http://sso.ncxwanjiale.com. 如果你是
not accessing it via a shortcut or bookmark and still get the same message, simply
close your browser (on a Mac, make sure you quit the application and not just clicking
红色的X)，然后重试. 点击 在这里 to watch a video on how to add a custom icon and shortcut (on the iPhone) to the
T-BirdWeb门户 without getting the login failed issue because of the URL redirect.
请删除ncxwanjiale.com from the Compatibility View settings. 点击齿轮图标
located in the upper right hand corner and then click Compatibility View settings.
点击ncxwanjiale.com in the Websites you’ve added.. 框，然后单击“删除”. 点击
关闭. Please be aware that Internet Explorer is no longer supported and we strongly
suggest that you use Edge, Chrome, or Firefox.
点击 在这里 for Google Authenticator Document.
Our system uses MFA (Multi-factor Authenication), which adds another layer of security
记在你的账上. Basically, you will need to present another piece of evidence when
you sign in to your account for the first time and/or if suspicious activity is detected.
Suspicious activity can be logging in from a different location and/or different device/browser
than you initially verified with. To prevent this on a trusted device, be sure to
单击 信任这个设备 checkbox when entering your code.
Please check your Junk or Spam folder. If you still do not see it in either of those
folders, please whitelist or safe list noreply@ncxwanjiale.com.
T-BirdWeb门户
移动设备支持
火博体育
计算机服务
575.492.2500
8:00 AM – 5:00 PM (Mountain Time)
电子邮件支持: tbirdwebsupport@ncxwanjiale.com
